Feedback on the advantages and disadvantages of Alex Labs

In my opinion the advantages are as follows:
~ Attractive visual appearance and user-friendly design so that it is easily understood by users.
~The process of using the site is easy and intuitive, so users can make transactions easily and quickly.
And this is the drawback in my opinion as follows:
~Several times I experienced delays in website response times. This may need to be fixed so that users do not experience inconvenience when using it.